Shipping policy

SHIPPING  

We offer free standard shipping to the contiguous 48 U.S. states on orders above $40.00.

We currently do not ship to P.O. boxes, APO, FPO, DPO destinations.

We do not ship to Canada and Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and all other U.S. territories at this time.

Our orders ship on business days (Monday through Friday from 9:00am-5:00pm EST, excluding major holidays).

Kavour Group LLC is not responsible for stolen or lost packages at the delivery address, or for product delivered to a wrong address provided by the customer. All packages are shipped with no signature required. Packages may be left unattended at the delivery address at which point it becomes full responsibility of the customer. Customers should work with the delivery company and/or police if their shipment is lost or stolen.

PAYMENT OPTIONS

We accept debit and credit cards including Visa, MasterCard, American Express and Discover. We do not accept cash, personal checks, money orders, or cash-on-delivery.

SALES TAX

If your shipping address is in the state of Massachusetts, 6.625% Sales tax will be applied to your order.

For orders shipped to other states, your state and/or municipal government may require you to declare your purchase and directly pay appropriate sales tax amounts to them.

ORDER PROCESSING

Orders are typically processed within two business days. Monday through Friday, excluding holidays.

ORDER TRACKING

When your order ships from our fulfillment center, you will receive a shipment confirmation email that includes a tracking number from a major US carrier.